How to effectively collect your outstanding invoices

Unpaid invoices jeopardize the relationship with your customer and put your cash flow position under pressure. Thanks to the administrative procedure for the ‘recovery of undisputed debts’, the collection of invoices between professionals is a lot easier. And even better: it is completely free! Outstanding invoices to private individuals cannot be recovered using this procedure. Therefore, keep these elements in mind:

1. Clear invoicing

Maybe you can avoid the problem of unpaid invoices. Therefore, check whether your invoice is clearly drawn up and contains all mandatory elements. The general terms and conditions must be clearly stated in every quotation and on every invoice. Otherwise, you will run into problems with judicial recovery later on.

2. Fast follow-up

If an outstanding invoice is not paid, contact your customer and send him a friendly reminder. This does not have to be registered: your customer is not necessarily ill-willed and may have simply forgotten to arrange the payment on time. However, if he still has not settled the invoice two weeks after that first reminder, you send a second reminder that is harder in tone and you choose – to emphasize the seriousness of the situation – for a registered mail.

3. Notice of default

Still no response? Then you proceed to a notice of default by means of a registered letter. Your request for payment must be clear and the wording must not mislead your customers. A correct and timely notice of default is an essential part of the amicable recovery and ultimately also of the legal procedure.

4. Outstanding invoices? Go for a collection without charges

Are you not familiar with notice of default or payment plans? Go Solid is happy to help you. With an innovative collection approach based on the solvency of your customer, Go Solid offers tailor-made solutions, both for SMEs and larger companies. This is how it works:

• Enter your details on the Go Solid platform
• Upload your invoice
• We accept your file
• We take care of the payment (on average within a month)

Not unimportant: the Go Solid approach is completely free of charge!